Company Thinks It Has Answer for Lower Health Costs: Customer Service

On March 27, 2015, Matthew Ryan Williams of The New York Times reported on an interesting primary care model that centers upon customer service as a cornerstone for success. The business model allows for mass replication of quality care. To learn more, click here.

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JSNMA is the flagship publication of the Student National Medical Association (SNMA). As the voice of the SNMA, it serves as an educational and outreach tool to upcoming doctors and researchers. Journal topics include medical education, research, health advocacy, career opportunities, cultural competency and community outreach.

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About the Author: JSNMA is the flagship publication of the Student National Medical Association (SNMA). As the voice of the SNMA, it serves as an educational and outreach tool to upcoming doctors and researchers. Journal topics include medical education, research, health advocacy, career opportunities, cultural competency and community outreach.

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